eDesk are a technology software company entirely focussed on e-commerce. eDesk helps retailers around the world to deliver seriously extraordinary customer service everywhere they sell. Their award winning artificial intelligence powered automation tools streamline customer support processes and deliver business insights. They natively integrate with all the major etail marketplaces: Amazon, Ebay, Shopify, Walmart and Wish to name a few.
Our brief was to rebrand eDesk from the ground up including brand research, brand strategy, a new visual identity system, a brand communications toolkit, brand guidelines, a full brand rollout and the ux/ui design of their global website.
